Training Coordinator

Dimensions is proud to be one of very few social care organisations that are members of the Great Places To Work programme.

The role of the L&D Coordinator is to assist the L&D Helpdesk Manager in ensuring the smooth running of the Learning & Development administration function.  This is by nature a very varied role, which requires a high level of versatility and the ability to multi-task and prioritise a heavy workload and provide excellent customer service to both internal and external customers.

The successful candidate will be required to travel to our Theale office once a quarter for meetings.

About the role 

Your main duties will include: 

• Handle all L&D helpdesk queries in a responsive, customer focused way – providing a comprehensive first line of support for the Learning & Development department.
• Support the Learning & Development Team responsibility to actively promote the need and benefit of development and training.
• Arrange and advertise face to face training throughout the UK
• Provide support of computer systems network problems, to include answering questions, provide advice, and troubleshooting.

About you

The successful applicant will have: 

• Possess excellent organisation, coordination and administrative skills
• Demonstrate experience in working within a training environment
• Ability to use initiative in problem solving and escalate concerns where necessary
• Good interpersonal and communication skills with the ability to deal with a wide range of customers and stakeholders.

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’  
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

• We welcome applications from everyone and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application in one of our offices using assistive technology.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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